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Legal and Compliance

  • To request public information from UT Health Northeast, you may send your written request by mail, email, fax, or hand delivery as follows:

    By Mail:
    Ms. Terry Witter
    Public Information Officer
    11937 US Highway 271
    Tyler, Texas 75708-3154

    By E-mail:
    pubinfo@uthct.edu

    By Fax:
    (903) 877-5648

    By Hand Delivery:
    11937 U.S. Highway 271 – Room B175
    Tyler, Texas 75708-3154

    More information on public information requests can be found in the State of Texas Public Information Handbook.

  • UT Health Northeast has established a compliance hotline for employees to report all suspected violations or questionable conduct. The hotline telephone number is 1-877-507-7316.

    Calls are answered 24 hours per day, 7 days per week. You may also report suspected fraud, waste, and abuse to the State Auditor’s Office Hotline at 1-800-TX-AUDIT (1-800-892-8348). Get additional information from the State Auditor’s Office.

  • Accessibility

    UT Health Northeast is committed to making its Web site accessible to all users. To make the site more accessible, we include several features designed to improve accessibility for users with disabilities. This policy highlights the critical accessibility requirements specified in the Texas Administrative Code 206 (TAC 206) requirements.

    A descriptive text equivalent is provided for images and other non-text elements, aiding users who listen to the content of the site by using a screen reader, rather than reading the site.

    Major reports and other publications that are on the Web site are generally available in HTML or other accessible format.

    UT Health is committed to making its Web site accessible according to the standards set forth by the World Wide Web Consortium (W3C). To improve the accessibility of our Web site, we test any major redesign with screen reader simulators and other tools. The results of these reviews are incorporated into the Web site.

    UT Health welcomes comments on how to improve the site’s accessibility for users with disabilities. If you use assistive technology and the format of any material on our Web site interferes with your ability to access the information, please contact UT Health. To enable us to respond in a manner most helpful to you, please indicate the nature of your accessibility problem, the preferred format in which to receive the material, the Web address of the requested material, and your contact information.

    Also see the Governor’s Committee on People with Disabilities.

    Privacy and Security

    UT Health maintains this Web site as a public service. This policy describes UT Health’s privacy and security practices regarding information collected from visitors to the site, including what information is collected and how that information is used. The policy applies to all pages beginning with www.uthct.edu and www.uthealth.org.

    Please note that all information collected or maintained by UT Health is subject to the provisions of the Texas Public Information Act (Chapter 552, Texas Government Code). The identity of most members of the public who communicate with state agencies through the Internet is confidential under Texas law. Exceptions to confidentiality may be reviewed at Texas Government code, Section 552.137.

    Server Logs/Log Analysis Tools
    UT Health may use server logs and log analysis tools to create summary statistics about Web site usage to improve site management. The statistics are used for purposes such as assessing what information is of most interest to users, determining technical design specifications, and identifying system performance or problem areas. UT Health does not report or use this information in any manner that would reveal personally identifiable information, and does not release the information to any outside parties unless required to do so under applicable law.

    The following information may be collected for this analysis:

    • User/client hostname – Hostname (or IP address, if DNS is disabled) of the user/client requesting access.
    • HTTP header, "user-agent" – Type of browser used, the browser version, and the operating system it is running on.
    • HTTP header, "referer" – Page from which the user/client accessed the current page.
    • System date – Date and time of the user/client request.
    • Full request – Exact request the user/client made.
    • Status – Status code the server returned to the user/client.
    • Content length – Length, in bytes, of the document sent to the user/client.
    • Method – Request method used.
    • Uniform Resource Identifier (URI or URL) – Location of a resource on the server.
    • Query string of the URL – Anything after the question mark in a URL.
    • Protocol – Transport protocol and version used.

    UT Health monitors network traffic for site security purposes and to ensure that the site remains available to all users. Unauthorized attempts to upload information, change information on this site, or otherwise cause damage are strictly prohibited and may be punishable under Texas Penal Code Chapters 33 (Computer Crimes) or 33A (Telecommunications Crimes). Except as may be required for authorized law enforcement investigations, no attempts are made to identify individual users or their usage habits. UT Health does not use raw data logs for any other purposes; however, it is possible that parts of raw data logs could be determined to be open records by the Office of the Attorney General. If such a determination were made subsequent to a Public Information Act request for the logs, UT Health would be required to disclose parts of the logs deemed open by the Office of the Attorney General.

    E-Mail
    State agencies may not sell or release the e-mail addresses of most members of the public that have been provided to communicate electronically with a government body without the affirmative consent of the affected member of the public. Exemptions to this confidentiality may be reviewed at Texas Government Code, Section 552.137. Personally identifiable information contained in a question or comment sent to UT Health in an e-mail message or submitted in an online form is only used by UT Health to respond to the request and to analyze trends. UT Health may redirect the message to another government agency or government employee who is in a better position to answer the question.

    Web-Based Forms
    Personally identifiable information collected from Web-based forms has a specified use (for example, registration, survey response, etc.) and UT Health uses the information only for that purpose. Each Web-based form contains a link to this privacy policy.

    An individual who submits information in electronic format through this Web site is entitled, on request, to receive and review the information UT Health collects about the individual. To do this, please contact UT Health.

    Cookies and Web Bugs
    The UT Health Web site may use cookies to provide interactive pages, such as Web-based forms and surveys. UT Health does not use cookies for other purposes. The UT Health Web site does not use Web bugs (also called Web beacons or Clear GIFs) to track or report visitor information.

    If you have questions or comments about UT Health’s privacy and security policy, please contact UT Health.