Every cancer is different and so is every patient’s treatment plan. We rely on oncology (the study of cancer and tumors) and oncologists (the experts) to help prevent, diagnose, and treat the many types of cancers. When it comes to detecting the early stages of cancer, it’s important to be proactive. The best thing to do is get screened (mammogram, colonoscopy) regularly or as your physician recommends. That’s where UT Health Northeast comes in.
At our Cancer Treatment and Prevention Center, we don’t just treat cancer…we treat patients who have cancer. Our team has been expertly trained (many at our sister institution, MD Anderson) and uses the most cutting-edge technology to help our patients fight cancer.
By creating a relationship and treatment plan that helps guide our patients through their journey, we provide personalized cancer care. We understand that there are a lot of emotions, questions, and concerns that come with treatment. We also know that every patient and every diagnosis is different. That’s why we’re dedicated to providing support every step of the way, especially once patients are done with treatment. UT Health is the only facility in our region that offers ongoing support for survivors through our Cancer Survivorship Program. We also host a monthly support group for cancer patients and survivors and their caregivers called I Can Cope.
Call (903) 877-7831 to make an appointment with our team of experts.
Designed for Patients
Our state-of-the-art facility was completed in 2011 and is designed with our patients’ comfort, convenience, and healing in mind. It’s a space that connects nature and nurture. During chemotherapy treatment, our patients have the option of privacy or connecting with their fellow patients. They can relax in heated massage chairs with a soothing view of dancing fountains and manicured gardens. Floor-to-ceiling windows showcase outside gardens and fountains that enhance healing.
As part of our patient-focused care, we offer same-day appointments, and every patient receives care when it’s needed. All aspects of treatment are located here — from the lab to the treatment areas — just steps away from each other. The FREE valet parking helps limit the amount of walking patients have to do here.
Fighting for a Cure
We are a family of medical professionals who treat our patients like family. Together we fight cancer, and in the end, we’re there to celebrate when The Bell of Hope rings.
Cancers We Treat
- Breast cancers
- Male and female reproductive system cancers – cervical, endometrial, ovarian, prostate, testicular, uterine, and vaginal
- Hepatobiliary cancers – malignant tumors of the liver, pancreas, bile ducts, and gallbladder
- Gastrointestinal cancers – tumors of the GI tract, colon, duodenal, esophagus, and stomach
- Head and neck cancers
- Hodgkin’s and non-Hodgkin’s lymphomas
- Lung cancers
- Multiple myeloma
- Neurological cancers
- Skin cancers
- Urinary tract cancers – bladder, kidney, and ureteral
Specialties: Cancer Care / Chemotherapy / Breast Health /
Internal Medicine, Medical Oncology, Hospice and Palliative Medicine
With more than 22 years as an oncologist, Dr. Hyman is an expert in treating cancer. But he doesn’t just treat cancer, he cares for the person with cancer. Dr. Hyman takes the time to talk with patients about their condition and treatment, because, to him, the patient comes first.(903) 877-7831
Specialties: Hepatobiliary Care (Liver, Pancreas, Bile Ducts, Gallbladder) / Cancer Care / Surgery /
HealthConnection Episodes: Pancreatic Surgery
Dr. Hishaam Ismael is an expert hepatobiliary (HPB) surgeon. He specializes in complex surgeries of the liver, bile ducts, and pancreas. He trained at MD Anderson and brings the newest surgical techniques to East Texas. He combines surgical oncology with HPB surgery and treats many gastrointestinal malignancies, including gastric and colorectal cancer. He utilizes minimally invasive techniques along with intra-operative ultrasonography for better outcomes.(903) 877-7831
Specialties: Cancer Care / Radiation / Breast Health /
HealthConnection Episodes: Cancer
To Dr. Smith, patients aren’t numbers; they are individuals with lives separate from cancer treatment. That’s why he carefully explains complicated medical procedures and answers questions about their radiation therapy. Providing patients with treatment options and letting them choose what’s best for them creates a collaborative and personalized care plan.
TrueBeam™ and TrueBeam™ STx from Varian
Designed with patient comfort in mind, both the TrueBeam™ and TrueBeam™ STx deliver powerful, fast, and accurate treatment to cancer tumors. With these technological capabilities, Varian named our facility a Center of Excellence. This recognition draws doctors and administrators from all over the world to UT Health to see how we are utilizing the TrueBeam™ technology.
Not every cancer center invests in a machine like Acuity™, which allows our experts to prepare and verify treatment plans for efficient delivery. This dedicated machine frees up valuable treatment time on the TrueBeam™, giving patients more access to cancer-fighting technology. Acuity produces high-quality images to check treatment progress and is one of the latest and best technologies in cancer care.
ARIA® is an information and image management tool that documents patients’ journey through treatment.
Eclipse™ is a system that simplifies modern radiation therapy planning for all kinds of treatment. This technology helps us tailor treatment plans for each patient.
EQUICARE CS™ is a web-based solution that helps us operate our Future of Hope Survivorship Program so patients can connect and share stories after treatment is over.
We have a special room equipped with video conferencing capabilities that enables us to communicate face-to-face with cancer experts around the world.
Who do I call about my medical needs between appointments?Your physician’s office is your first contact for your medical needs. If you have questions or concerns or need to report medical issues needing prompt attention please call our office at (903) 877-7831. A nurse will return your call as soon as possible.
What hours can I call the clinic?Our clinic phone number is (903) 877-7831. Clinic personnel answer the telephones from 8:00 a.m. to 5:00 p.m. If your phone call is clerical, our office staff will assist you. If your call requires medical judgment, your call will be referred to your health care professional’s nurse who will return your call.
Can I call the clinic after 5 p.m.?You can call our regular clinic number (903) 877-7831 after 5:00 p.m. Your call will be automatically connected to our answering service. The answering service contacts the covering physician, and he or she will return your call. A physician is on call after hours, holidays, and weekends to handle your urgent medical needs. If no one calls you back within 15 minutes please call again.
When will I receive my lab and radiology results?For any results needing immediate or urgent attention, you will be called as soon as your healthcare provider decides on your best plan of care. All other test results will be discussed at your next clinic visit. Some test results are available online through our patient portal, myUTHealth.
Can I get my health information online?You can log in to myUTHealth, our secure online patient portal, to access your personal health and medical information, schedule appointments, and communicate with your provider. To enroll, you must have your email address and Medical Record Number. If you need assistance enrolling in the portal, obtaining health insurance, or other available benefits or resources, please contact our office at (903) 877-7831.
How do I get my prescriptions refilled?Please call your pharmacy 5 working days before you take your last dose of medication. Always call the pharmacy before picking up your medication to ensure your prescription has been filled. Federal law strictly controls narcotic medications. If your physician is unavailable to refill your narcotic prescription, another of our clinic physicians will review your request. Please be aware that this review may increase the time taken for the refill and lessen the quantity of medication refilled.
I use a mail-in pharmacy service for my prescription refills, what is the process for refills?Mail-in prescriptions require additional time to process. Some mail-in pharmacy services require up to 10 working days to process refills. Please call your pharmacy at least 7-10 days before your last dose to request refills.
Who do I contact when I need to re-schedule or cancel a clinic appointment?If you need to re-schedule or cancel a clinic appointment, please call (903) 877-7831 so we can reschedule a more convenient appointment time.
How long will it take my provider to complete medical forms?Please allow 10 working days for your provider to complete medical forms for such things as medical supplies and durable medical equipment or other forms such as disability applications. Provide the forms with a stamped, self-addressed envelope, and we will mail the form to you when it is completed or you can pick up the forms at the clinic once you have been notified they are ready.
How do I get copies of records and tests?Please call (903) 877-7831. A request will be sent to Medical Records. Please allow 10 working days to process your request. Some test results are available online through our patient portal, myUTHealth.
Who do I inform if my address, phone number, or insurance changes?At the time of your appointment, you can notify the front desk personnel of any changes, or you can call (903) 877-7831 and we will update your information.
EMERGENCIESIf you have an emergency such as sudden onset of severe chest pain, shortness of breath, severe bleeding, or loss of use of any extremity, call 911 or go to the nearest Emergency Room.
We understand that there are many questions and concerns about treating cancer, especially when it comes to chemotherapy and radiation. As the destination of hope for cancer care, we want you to have the resources you need. For helpful information, services, and amenities, get the guide to UT Health.
Your First Visit
When arriving at the UT Health Northeast Cancer Treatment and Prevention Center, take advantage of the complimentary valet parking and then head inside to sign in at the registration desk. During your first visit, you will meet with a medical oncologist who will evaluate your condition and perform a physical exam. Once your medical records are reviewed, your physician will discuss your treatment options with you.
This consultation can take up to an hour-and-a-half. We encourage you to bring a friend or family member for extra support. The other important things to bring include:
- A list of all medications and supplements you currently take
- Medical records and films — like x-rays and CT scans — that pertain to your cancer diagnosis
- Insurance card
- Insurance company authorization or referral forms, if applicable
Paying for Treatment
Worrying about unknown financial details should not be an added burden. The financial counselor in the Cancer Center can help you get the most out of your insurance and benefits. Our goals are to regularly communicate with you about treatment costs and work with you and your insurance company to make sure all questions are answered.
For patients with limited resources, we will work with you to identify any financial aid you may be qualified for.
Patient and Visitor Guide
For more helpful information, services, and amenities, get the guide to UT Health.