UT Health Northeast offers care for patients of all ages in Lindale. The clinic staff includes two family medicine physicians, a family nurse practitioner, and an asthma/allergy specialist.
Family Medicine (Suite V)
Our family medicine doctors offer care for patients of all ages. Same day appointments are available. Call (903) 881-5799 for more information. The clinic hours are:
- Monday through Friday – 8 a.m. to 6:30 p.m.
- Saturday – 8 a.m. to 1 p.m.
Conditions We Commonly Treat
- Arthritis and osteoporosis
- High blood pressure and cholesterol
- Cold, flu, bronchitis
- Depression, anxiety, stress
- Immunizations for children and adults
- Well-woman exams/PAP smear
- Menopause and hormone replacement
- Well-child checks
- Preventative healthcare
- Sports physicals
- Well-child exams
Asthma, Allergy, and Immunology (Suite T)
Our asthma and allergy specialist sees patients by appointment only. To make an appointment, call (903) 881-5799. The clinic hours are:
- Monday through Friday – 8 a.m. to 5 p.m.
Pediatric and Adult Conditions We Commonly Treat
- Seasonal, food, or drug allergies
- Allergic rhinitis or hay fever
- Insect allergies
- Severe allergic reactions
- Chronic cough
- Recurrent respiratory tract infections
- Atopic dermatitis or eczema
- Skin allergies
- Urticaria (hives)
- Angioedema (swelling)
Allergy Treatment Options
Allergy Skin TestingAllergy skin testing involves exposing skin to potential allergens and then measuring the reaction. The testing is done in the clinic and usually lasts about two hours. These tests help determine what may cause allergic reactions.
Hyposensitization (Allergy Shots)Hyposensitization, or allergy shots, is a way to decrease sensitivity to allergens, the substances that trigger allergies when patients are exposed to them. Patients receive allergy shots with increasing amounts of allergen over four to five years. The goal is to achieve long-lasting allergy relief after treatment is complete.
Rush Immunotherapy (Accelerated Immunotherapy)Rush immunotherapy, or accelerated immunotherapy, is a process that can speed up a patient’s tolerance to an allergen. Patients spend a day at the UT Health main campus and receive multiple injections. Rush immunotherapy allows patients to eliminate the build-up phase of allergy shots and reach a maintenance dose much more quickly. This typically results in a much faster reduction of allergy symptoms.
Sublingual Therapy (Allergy Drops)Sublingual immunotherapy, or allergy drops, desensitizes patients to their allergies through medication taken under the tongue in a liquid form rather than through an injection or shot, making allergy drops an excellent alternative for allergy sufferers young and old.
Allergy drops can be conveniently administered at home, which means fewer office visits. Although the Food and Drug Administration has yet to approve sublingual therapy, allergy drops have repeatedly been shown in studies to be safe and effective, have been approved by the World Health Organization, and are widely used in Europe.
Specialties:Asthma, Allergy, & Immunology /
Internal Medicine, Allergy and Immunology
HealthConnection Episodes: Allergy Myths
Taking time to ask patients the right questions and carefully listening to their answers is necessary for excellent medical care, according to Dr. Buttram, a specialist in allergy, asthma, and immunology at our UT Health Northeast – Lindale Clinic. He is particularly interested in chronic cough, difficult-to-control asthma, and chronic hives, but appreciates the challenges of all aspects of allergy and immunology. He also enjoys the opportunity to see all ages of patients, which is somewhat unique to his subspecialty. Dr. Buttram believes that an effective treatment plan requires a partnership between patients and physicians.(903) 881-5799
Specialties: Family Medicine
HealthConnection Episodes: The Flu Shot
Dr. Angela Cade loves being a family medicine doctor. She especially enjoys the relationships she builds with her patients and their families. Dr. Cade is dedicated to disease prevention through lifestyle changes. Her goal is to help her patients avoid serious long-term health problems by preventing disorders like high blood sugar, blood pressure, and cholesterol. Dr. Cade treats all ages from babies to grandparents at our Lindale Clinic. She and her family are proud to be part of the Lindale community.(903) 881-5799
Specialties:Family Medicine /
HealthConnection Episodes: Menopause
Dr. Low grew up in Jacksonville and received her family medicine training right here at UT Health Northeast, where she achieved the honor of being named chief resident. She is interested in people and knows how to ask the right questions and listens to what her patients say. Dr. Low has a special interest in women’s health and is a nationally certified menopause provider. She is one of the expert family medicine doctors at our Lindale Clinic.(903) 881-5799
Specialties: Family Medicine
Rachael Rowland is a nurse practitioner practicing family medicine at our Lindale clinic. She has a special interest in preventative care and helping patients adapt to a healthy lifestyle. Rachael strives to always learn new things, including getting to know her patients so she can help be part of their healthcare solution.
Two Clinics to Help You Feel Better
Our family medicine clinic at Lindale offers same day appointments, Monday – Friday 8 a.m. to 6:30 p.m and Saturday 8 a.m. to 1 p.m. Call (903) 881-5799 for more information.
Asthma, Allergy, and Immunology
Our asthma and allergy specialist sees patients by appointment only, Monday – Friday 8 a.m. to 5 p.m. Dr. Buttram provides special hours for allergy shots. To make an appointment, please call (903) 881-5799.
Both UT Health Northeast Lindale Clinics accept Medicare, Medicaid, Blue Cross Blue Shield, and most commercial insurances.
- As part of the UT family, you will have access to our 24/7 fast-and-kind ER, University Hospital, and more than 30 comprehensive specialties – plus highly-advanced lab, X-ray, and other testing facilities on our main campus.
- You will have one medical record at UT Health – so whether in Lindale or our main campus, your care providers have access to your medical information.
- You can log in to myUTHealth, our online patient portal, to access your personal health and medical information and also pay your bill.
Who do I call about my medical needs between appointments?Your physician’s office is your first contact for your medical needs. When you call with a medical concern, a health care professional will call back to speak with you directly or consult with your physician and then return your call.
What hours can I call the clinic?Clinic personnel answer the telephones during clinic hours. If your phone call is clerical, our office staff will assist you. If your call requires medical judgment, your call will be referred to your health care professional’s nurse who will return your call.
Can I call the clinic after hours?You can call our the clinic after hours. Your call will be automatically connected to our answering service. The answering service contacts the covering physician, and he or she will return your call. A physician is on call after hours, holidays, and weekends to handle your urgent medical needs.
When will I receive my lab and radiology results?Results for lab and radiology testing will be mailed within 14 working days of your lab or x-ray appointment. For any results needing immediate or urgent attention, you will be called as soon as your healthcare provider decides on your best plan of care.
How do I get my prescriptions refilled?Please call your pharmacy 5 working days before you take your last dose of medication. Always call the pharmacy before picking up your medication to ensure your prescription has been filled.
I use a mail-in pharmacy service for my prescription refills, what is the process for refills?Mail-in prescriptions require additional time to process. Some mail-in pharmacy services require up to 10 working days to process refills. Please call the clinic at least three weeks before your last dose.
Who do I contact when I need to re-schedule or cancel a clinic appointment?If you need to re-schedule or cancel an appointment, please call the clinic at least 2 hours prior to your appointment time so we can reschedule you to a more convenient appointment time.
How long will it take my provider to complete medical forms?Please allow 10 working days for your provider to complete medical forms. Provide the forms with a stamped, self-addressed envelope, and we will mail the form to you when it is completed. Make sure that you have filled out the appropriate sections of your forms before sending them to us.
How do I get copies of records and tests?Please call (903) 877-7979. It typically takes about 10 working days to process your request.
Can I get my health information online?You can log in to myUTHealth, our secure online patient portal, to access your personal health and medical information and pay your bill.
Who do I inform if my address, phone number, or insurance changes?At the time of your appointment, you can notify the front desk personnel of any changes, or you can call the clinic and we will update your information.
EMERGENCIESIf you have an emergency such as anaphylactic reaction (throat closing up, tongue swelling), sudden onset of severe chest pain, shortness of breath, severe bleeding, or loss of use of any extremity, call 911 or go to the nearest Emergency Room.