When faced with mobility or speech problems caused by disease or injury, it’s important to keep moving forward. Different forms of therapy are available to help patients overcome physical obstacles and put life back in motion.
Our licensed rehabilitation specialists are experts in adult and adolescent evaluation and treatment. We provide physical, occupational, and speech therapy to help adolescent and adult patients reduce pain, achieve optimal function, and prevent disease. Our commitment to you is providing excellent, individualized patient care to benefit your health needs and improve your quality of life.
To begin rehabilitation services at UT Health Northeast, a referral from your medical provider is required.
Conditions We Commonly Treat
PT = physical therapy, OT = occupational therapy, ST = speech therapy
- Neck/back problems (PT)
- Leg, foot, hip, and knee pain (PT)
- Shoulder, arm, elbow, and wrist pain (PT, OT)
- Incontinence (PT, OT)
- Strains/sprains (PT, OT, ST if facial)
- Joint replacements (PT, OT, ST if facial)
- Orthopedic conditions (PT, OT, ST)
- Joint/muscle stiffness or weakness (PT, OT, ST)
- Difficulty walking (PT)
- Balance difficulties and fall risks (PT)
- Difficulty with activities of daily living (OT)
- Cardiac/pulmonary problems (PT)
- Neurological conditions, like Cerebral Vascular Accident, Parkinson’s, MS (PT, OT, ST)
- Lymphedema (OT)
- Cancer pre-habilitation (PT, OT, ST)
- Cognitive/language disorders (OT, ST)
- Vital Stim therapy for swallowing difficulties (ST)
- Dysphagia (ST)
- Modified Barium Swallowing Study (MBSS) (ST)
- Splinting (OT)
- Seating/mobility evaluations (PT, OT)
We’re here to help you reach your rehabilitation goals, which may be to:
- Improve and reduce decline in mobility
- Prevent, decrease, or eliminate pain
- Increase strength and endurance
- Improve balance to decrease fall risks
- Coping strategies for shortness of breath
- Improve posture
- Stimulate cognitive function
- Improve ability to perform activities of daily living independently
- Improve ability for safe swallowing
- Education to reduce exacerbation of symptoms
- Power mobility assessment
- Ergonomic assessment
Gerrit Viljoen, PT, Director of Rehab Services
- BS-Physiotherapy, MS-Human Movement Sciences, Hons. B.-Human Movement Sciences-specialty in Bio-kinetics, B.A. Human Movement Sciences-Kinesiology, University of Stellenbosch, South Africa, 2001,1998,1996,1995.
- Specialty Areas: Inpatient and Outpatient Care, Neuro Rehab, Orthopedic Rehab, Prosthetic training. Certified in Kinesiotaping, APTA Credentialed Clinical Instructor, CPR Certified, SAMA trained
- Years at UT Health Northeast: 3
- TX License # 1200783
Heather Babin, M.A., CCC-SLP
- Louisiana Tech- M.A. in Speech Pathology and Minor in Family and Child Studies, Louisiana Tech, 2013
- Specialty Areas: Outpatient and Inpatient care, Modified Barium Swallows, Dysphagia, CPR certified, SAMA trained
- Years at UT Health Northeast: 3
- TX License # 109072
Celia Correa, Patient Services Coordinator/Rehab Tech
- BS in Kinesiology University of Texas at Tyler, 2014. Currently continuing education working on masters degree.
- Specialty areas: Inpatient and outpatient care, Rehab Dept. safety and supply, CPR certified, SAMA trained, patient scheduling, coordinating referrals
- Years at UT Health Northeast: 3
Mona Crow, PTA
- Associate Degree-Physical Therapist Assistant, Oklahoma City community College, 1984
- Specialty areas: Outpatient and Inpatient care, Wound care, Total Contact Casting, IWA weight and strength training specialist, IWA Certified Senior Strength Trainer, Cystic Fibrosis Mentorship Program Completed, LSVT BIG Certified, APTA Credentialed Clinical Instructor Certification, CPR Instructor, SAMA trained
- Years at UT Health Northeast: 22
- TX License# 2022309
Nathan Hart, OT
- BS in Occupational therapy, University of Texas Medical Branch Galveston 1980.
- Specialty Areas: Inpatient and Outpatient Care, Splinting, Neuro Rehab., CPR certified, SAMA trained
- Years at UT Health Northeast: 3
- TX License # 106779
Pam Lindsey, CCC, SLP
- MS Communication Disorders, University of Arkansas Medical School, 1982.
- BS, Speech and Hearing, SFA, 1980.
- Specialty Areas: Dysphagia, Adult Language Disorders, DPNS Certified, CPR Certified, SAMA trained
- Years at UT Health Northeast: 20+
- TX License # 15624
Anthony McGee, PT
- BSC Physical Therapy, University College, Dublin, Ireland, 2010
- Specialty areas: Inpatient and Outpatient patient care, Neuro and Orthopedic Rehab, Neuro-IFRAH Certified, SAMA trained, CPR certified, APTA Credentialed Clinical Instructor Certification
- Years at UT Health Northeast: 1
- TX License # 1211031
Lisa Milstead, PT
- BS Physical Therapy, Texas State University, 1991
- Specialty Areas: Acute Inpatient, SCI, Neuro, Orthopedics, Geriatric Rehab, SAMA Trained, CPR Certified
- Years at UT Health Northeast: 1
- TX License # 1290266
Lynnette Molkentin, OT
- BS Occupational Therapy, The University of Texas Medical Branch At Galveston, 1985
- Specialty Areas: Adolescent and Adult Inpatient Care, Adolescent and Adult Outpatient, CVA/TBI Rehabilitation, Adult and Pediatric Mobility Evaluations, Sensory Integration Therapy, Neurological Disorders, Sensory Processing Disorders, Certified Lymphedema Therapist, Autism Evaluations and Education, Perceptual Disorders, Upper Extremity Function, , Certified in Therapeutic Listening Program, CPR Certified, SAMA Trained
- Years at UT Health Northeast: 5
- TX License # 102166
Victoria Rubio, Administrative Associate
- Specialty Areas: Billing, Insurance Verification/Authorization, Patient Scheduling, Coordinating Referrals
- Years at UT Health Northeast: 4
Letha Starks, Insurance Verification
- Kilgore College, Tyler Junior College: current course studies in Business Administration
- Specialty Areas: Insurance Verification, Financial Counseling, Office Support
- Years at UT Health Northeast: 20
Kim Tollefson, PT, DPT
- Doctor of Physical Therapy, UTHSC-San Antonio, 2009.
- Associate of Applied Science-Physical Therapy Assistant, Collin county Community College, McKinney, 2000. BA, MA, French, Texas Tech University, 1988, 1991.
- Specialty Areas: Inpatient and Outpatient Adult Geriatrics and Orthopedics. Balance & Gait, Parkinson’s, APTA Credentialed Clinical Instructor Certification, CPR Certified, SAMA trained, LSVT BFG Certified
- Years at UT Health Northeast: 6
- TX License # 1192770
Caryn Vorsas, PT
- BS Rehab Medicine (PT/OT), University of British Columbia, Canada, 1985
- Specialty Areas: Acute Inpatient, Cystic Fibrosis Mentor, SAMA Trained, CPR Certified
- Years at UT Health Northeast: 27+
- TX License # 1059392
Our outpatient clinic is open 8:00 a.m. to 4:30 p.m. We provide coverage for inpatients on Saturdays only.
Rehabilitation Services is located in room 2124A on the second floor of The Riter Center at UT Health Northeast.
A referral from your medical provider is required before you can be seen by Rehabilitation Services. To schedule an appointment, please call (903) 877-7293 or (903) 877-5617.
If you are unable to keep your scheduled appointment, please let us know so we can reschedule your visit to a more convenient time. On your first visit, please bring your insurance card and arrive 15 minutes early to complete the necessary paperwork.
WHAT TO WEAR: We will begin your treatment on your first visit, so please wear loose clothing for ease of movement.
BILLING: Your insurance is verified before your first appointment is scheduled. After an evaluation, your insurance company will be sent our evaluation for approval of visits. We will file a claim with your insurance company before billing you. Any deductibles and co-pays will be required before each visit. If you have questions or concerns about billing, please let us know. Patient Financial Services can be reached at (903) 877-7172 or toll-free at (800) 575-2455.
CONTACT: phone (903) 877-7293 or (903) 877-5617, fax (903) 877-5615, email: firstname.lastname@example.org
Rehabilitation Services Brochure
Learn more about the helpful information, services, and amenities that UT Health offers in the guide to UT Health.
ObservationStudents that require observation hours to apply to therapy schools need to call the Rehab Clinic at (903) 877-7293 and ask to be directed to the therapist in charge of student observation. This will normally take from one to two weeks to complete before you can start observing.
OrientationYou will be oriented to the Rehabilitation Services Department and to UT Health Northeast starting at 8:00 a.m. on the first day of your affiliation. The extent of your orientation will depend on whether you are here for a short affiliation early in your education program, or for a longer affiliation near the end of your program. All Affiliations will be a combination of acute Inpatient and Outpatient as all of our therapy staff work in both areas.
SupervisionYou will have an experienced professional staff member assigned to you as your clinical instructor. He or she will provide guidance and assistance as needed, supervise your patient care activities, arrange other learning experiences, and ensure that your evaluation tool is properly completed. The amount and type of supervision you are given will depend on your knowledge and skills, and on what you and your CI are comfortable with.
Generally, you can expect a gradual increase in responsibility and independence, but we do not consider students to be replacement for regular staff. Your CI or another staff member will always be available to provide guidance and assistance if needed. You will have the opportunity to work with other staff members and their patients.
Learning ExperiencesThe primary reason for clinical affiliations is to help you integrate knowledge and apply professional skills in a clinical setting. Together we will review your goals for the affiliation and will try to arrange appropriate patient care opportunities.
We have the appropriate patient care programs to help you gain experience in cardiac and pulmonary services. Accommodating cardiopulmonary status is important to care for patients with all types of problems; therefore, you should expect to work with these patients for a significant portion of your affiliation here.
Areas of FocusThese are the areas of focus that may be arranged for you, depending on your interests and the length of your stay:
Non-patient care experiences, such as observation of specialized testing (pulmonary function testing; cardiac, pulmonary, thallium stress testing); observation of surgery and/or surgery videos; bronchoscopy; cardiac catheterization; and other diagnostic and/or therapeutic procedures; participation in interdisciplinary rounds and conferences; and observation in research or other clinical areas.
AssignmentsStudents assigned here for more than two weeks are expected to prepare and present an in-service or complete a project of mutual benefit. We will help you with ideas and suggestions. We do expect a presentation that is professional and has utilized the most recent research on evaluation and treatment. You will have access to our extensive medical library, Internet service, and state-of-the-art technology.
Library and Other Educational ResourcesUT Health has the only medical research library in Northeast Texas. In addition to the many pertinent reference books, journals, and audiovisual materials available here, we have computer search and interlibrary loan capabilities. Students are encouraged to use these facilities, and may check materials out. A reasonable amount of photocopying of materials related to this affiliation may be done at departmental expense. All computers in the Library and Rehabilitation Services Department have Internet access. Wi-Fi is also available.
HoursThe Rehabilitation Services Department is open from 8:00 a.m. to 4:30 p.m. Monday – Friday. You and your CI will establish and modify your schedule, but generally you will work 8:00 a.m. to 4:30 p.m. There is limited coverage on Saturdays and holidays.
Dress CodeYou should wear khaki slacks, sport shirt with identifying school logo, or solid color scrubs, and comfortable closed-toe shoes. (For reference, our staff wear black scrubs or khaki pants and black polo. You may also wear this color combination but it is not required.) Jeans and sweats are not allowed. Closed-toe shoes are required. It is important that you do not wear cologne, perfume, aftershave, or other highly scented products that might be respiratory irritants. Ordinary deodorants, hair sprays, etc., should not be a problem. There should be no visible tattoos or piercings other than in the ears.
TelephoneThe main department phone number is (903) 877-7293 or (903) 877-5617. Personal calls during the workday should be short and infrequent. Personal long distance calls placed from UT Health and student-housing phones must be charged to a calling card, authorized third party, or made collect.
MealsThe hospital cafeteria, Blue Star Café, serves three full meals each day. A variety is offered at individual prices. There is also a vending area available 24 hours per day in the dining area. If you prefer to bring your lunch, you are welcome to use the microwave and the refrigerator in the department.
Blue Star Café: Open 7 days a week
6:30 a.m. to 10 a.m.
11:00 a.m. to 6:00 p.m.
7 a.m. to 3 p.m.
ParkingFree parking is available. Students should park in the far parking lot in front of the Cancer Treatment Center and check in at the Information Desk daily. The campus police will ticket those in violation.
Tobacco UseUT Health has a very strict no-tobacco policy for staff, students and patients on campus. No tobacco products are allowed on campus.
Emergency Health CareStudents are expected to be in good health and free of communicable diseases. If you should become ill or be injured during your affiliation, emergency care will be provided through the Employee Health Clinic, Family Practice Clinic, or Emergency Room. Should you need the services of a specialist not immediately available here, assistance will be provided in helping you locate needed services. Costs for services are your responsibility. We will ask you to complete an emergency contact information form during your orientation.
TB TestingPlease send a copy of your immunizations Prior to your affiliation. If you are not current on required immunizations you are responsible for getting them before your affiliation starts.
TB test: required
Skin test or Quantiferon Gold (available in our Occupational Medicine Clinic)
Skin test- $6 to place + $6 to read + $12 total
Quantiferon Gold- $75 + $16 lab fee = $91.00.
Hepatitis B: highly recommended
Flu Vaccine: required yearly October – May. If you have a physician certification that you are unable to have a flu shot you will be required to wear a mask at all times when in the facility October – May.
Cashier’s OfficeThe Cashier’s Office at UT Health will cash money orders and traveler’s checks. There is an ATM on site in the Blue Star Café dining room.
Preparing for Your AffiliationWe enjoy working with students and look forward to your time with us. You should expect to be stimulated, challenged, encouraged, and helped. Identifying what you want and need to work on while here will help you get the most out of the experience. Since we have a lot of cardiac and pulmonary patients, reviewing your notes and tests in those areas (if already covered in school) will be helpful.
Be prepared for your affiliation whether it’s inpatient or outpatient. Please call, write, or e-mail if you have any questions or concerns.
REHABILITATION SERVICES DEPARTMENT
UT Health Northeast
11937 U.S. HIGHWAY 271
TYLER, TEXAS 75708-3154
General Student RequirementsHours: 8:00 am to 4:30 pm (inpatients and outpatients)
Park in front of the main entrance (water fountain) in any open parking spot the first day and attend a 30 minute orientation with Debbie Bell. She will tell you where to park after the first day.
MUST sign in at front desk in main hospital lobby each day of clinical rotation.
Make up days are worked out with your Clinical Instructor. This also is dependent on your school’s requirement of number of days in Clinical Rotations.
Lunch – buy in cafeteria with discount or bring lunch. We have a refrigerator and microwave. Must wear school name badge to get discount in cafeteria.
You can wear any color scrubs or Khakis and polo. You must wear school name badge while on campus.
Please send required copies of the following prior to rotation:
• Vaccination record
• Copy of TB test or chest x-ray within past 12 months
• Copy of Health Insurance
• Copy of CPR
• Copy of background check
• Copy of driver’s license
• Liability insurance from school
• Flu shot if rotation is during flu season October 1st through May 30th
We offer Flu and TB Tests here. TB Tests are $6.00 to take and an additional $6.00 to read; Flu shots are $30.00.
For students here during flu season who cannot take the flu vaccine, you are required to wear a surgical mask at all times while anywhere in our facility. NO EXCEPTIONS.
Please contact either Kim Tollefson, PT at email@example.com or Heather Babin, at firstname.lastname@example.org prior to your rotation so we can make your contact information available to your clinical instructor. Please include email address and phone numbers.