We try to make the billing and insurance process as easy as possible. Patients can do their part by remembering these important points:
- When coming to see a doctor, visit the Emergency Room, or be admitted to the hospital, remember to bring insurance identification, and Medicare or Medicaid card(s).
- Insurance plans may have special requirements such as pre-certification, physician referral, or a second opinion. Patients should be familiar with their plan’s requirements to avoid more out-of-pocket costs than necessary.
- A patient’s insurance may require us to collect a deductible or co-payment at the time of care.
- Receipt of insurance payments can sometimes take several weeks. Once we have received payment from our patients’ insurance company, we will notify them of any balance due.
- Patient Financial Services representatives are available to help our patients understand the billing process and review financial obligation for the care received. If needed, they can assist in setting up payment arrangements and review financial assistance options. For more information, call (800) 575-2455.
Once charges have been posted for an appointment, ER visit, or hospital stay, we will file on the patient’s insurance. Depending on the services received — for example, hospital admission, MRI, surgery, etc. — the patient’s bill should reflect all related charges.
If you have any concerns or questions about billing, please call us at (800) 575-2455.
We accept Medicare, Medicaid, Blue Cross Blue Shield, and most commercial insurance. We add new insurance coverage all the time. To find out if we accept your insurance, please call us at (903) 877-7134.